Terms and Conditions

Supafit Fitted Furniture

  1. By signing the design sheet agreement, we have both entered into a legally binding agreement by which we agree to supply and fit the goods specified on this order form, and you agree to pay the total price specified on this order form, subject to the terms and conditions.
  2. You acknowledge that you have carefully checked the floor plan, drawings, accessories and acknowledge that only the units and accessories specified on the drawings will be supplied by us.
  3. You acknowledge that the drawings are not precise scale drawings and that we may make reasonable amendments to the dimensions. Variation of Drawings – in the survey process we aim to ensure that the goods you have ordered fit in your room. Occasionally there may be alterations to the installation, but we will notify to you before these amendments take place. PLEASE NOTE that any new amendments agreed by yourself  will replace any you have already agreed.

** Before signing please read carefully these terms and ask our designer for an explanation of anything you do not fully understand.

  1. Definitions

“you” meaning the person signing

“us” and “we” meaning Supafit Limited

“the goods” meaning the items specified on the design sheet

“the site” meaning the place where the goods are to be fitted, as per design sheet

“the fitter” meaings our fitter or fitting team to install the goods.


3. We agree to supply and fit the goods at the site, unless it is stated otherwise. If the supply or fitting of the goods is delayed by any circumstances beyond our reasonable control, we will let you know and arrange an alternative date with you.

4. We cannot be held liable for delay or failure to complete the works caused by events beyond our reasonable control, such supplying issues or illness etc. In those cases we will complete the works as soon as reasonably possible.

  1. If we have agreed with you to arrange for the goods to be fitted, the following applies:

– ) you agree:

– to make sure that the fitter has access to the site at reasonable times (between 8.30am and 4:30pm on weekdays) or otherwise as agreed by you and us;

– to make sure that any re-routing or installation of plumbing (including water, radiators, drainage, gas, sewage and the like), or electrics, removal of existing furniture and carpets have been carried out to a good workman-like standard prior to the fitting date;

– to make sure that the fitter can use the mains electricity supply from a standard 13A 240V socket free of charge, and that the supply is installed to the usual standards in force at the time;

– that you will not make any material alterations in the rooms to be fitted, and that in particular you have not installed, relocated or removed any fixed items that you have not told us about before we entered into the contract;

– that you have permission to use any plans or drawings you supply to us;

– to provide reasonable access to the room to be fitted (ladder access is not acceptable) to clear the room to provide sufficient working space for the fitter or fitting team, and co-operate in reducing health and safety risks to an acceptable level.

  1. if you wish to cancel or postpone your fitting date within 21 days of the due date, we will incur costs. We will always work with you and try to help where we can in moving installations around.
  2. a) You confirm that you have told us of any particular features which you know about the site or its construction which may make the installation more difficult than we might reasonably expect.
  3. b) You are advised not to decorate rooms  prior to installation in order to avoid minor incidental damage caused during installation. We cannot take any responsibility for any marks or damage made. We will make every effort not to damage or mark ceilings and walls, but unfortunately this will happen time to time.
  4. Unless we have specifically mentioned otherwise, VAT has been included in all our fees and charges at the applicable rate.
  5. a) We may make improvements to the specifications of the goods (or minor cosmetic changes) or their installation before completion of the installation. We will not make any significant changes without your agreement.

Changes can be made to the order after signing our contract. If we agree to make at your request, there is a cost of the goods and installation involved and possibly a delay in the planned fit date.

  1. b) All our products are of a satisfactory quality although as these  a natural products it can vary in grain or colour.
  2. c) As we use different material boards for the facias and the carcasses in our Vinyl range, occasionally there
    is a slight colour variation, and depending on the type of lights the customers have or the amount of
    natural daylight in the room, this can become more visible. We will show you the matching boards before you agree to sign.
  3. d) For installation and safety purposes there may be a join in any material over 1,500mm. We will notify you before you agree to sign where these joins may be.
  4. If you ask to cancel the contract , we will consider agreeing but this will incur the following costs, and cancellation will be subject to you paying the following charges once you have accepted cancellation:
  5. a) if we have started manufacturing the goods, up to 50% of the contract price;
  6. b) if we have completed manufacture of the goods, up to 75% of the contract price;
  7. The legal ownership of the goods will not pass to you until you have paid all of the money you owe us whether under this agreement or otherwise. You are responsible for the goods as soon as they are delivered to the site and we advise you to check your household insurance to ensure that you are covered.11. We guarantee goods, that we have supplied, against defects in manufacturing for 5 years after the completion of the work.

Please give us a call on 01246 412100 if you have any questions

Many thanks

The Supafit Team.